![]() Among customers who have a streaming service and typical cable TV, 91% told J.D. The report also found evidence that customers are still finding value in the pay TV video subscription. ![]() The report found that satisfaction with the cost of service among residential television customers who also have a streaming service is 81 points higher (on a 1,000-point scale) than among those who do not have a streaming service, reinforcing the idea that operators should be making streaming services easily accessible on their user interface.
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